What is mediation?

Mediation is a peaceful and respectful method of resolving conflict.

People with a disagreement sit down together with skilled mediators.

With the support of the mediators and through listening and talking with each other, people work toward solutions that they are all comfortable with.

What is the mediator’s job?

Mediators do not take sides, blame or tell people what to do.

They do not make decisions or judgements or give legal advice.

Mediators guide people through the mediation process.

Mediators keep the conversations confidential.

They encourage honest and respectful conversations which are confidential to those taking part.

Why choose mediation?

Conflict is a natural part of life. By talking together in mediation, people can work through their problems and enjoy better relationships.

You may not be sure that the other people will want to take part in mediation, but they usually do. Almost everyone in a disagreement wants it to stop, even though it may not feel like that at the moment.

Our mediators are community members who are well trained and supported. They have a wide variety of career backgrounds and they share a commitment to serve our community.

Who can use this service

Dunedin Community Mediation is available to groups or individuals experiencing conflict, including families.

We can also offer facilitation to help your group work its way through a difficult issue or important decision.

Some legal issues may not be suitable for community mediation.

What to do to get started

People with a problem contact our service.

Then we contact those involved and ask everyone to come to a mediation meeting.

Mediation takes place at a time convenient to the people involved in a community venue where they feel comfortable.

What will this service cost?

Nearly all mediations are free.

Some organisations will be able to pay. Please ask if you are not sure.

You may choose to give a small donation after your mediation.