Conflict Resolution and Mediation Skills training: Dunedin July 17/18/19 2017

Conflict Resolution and Mediation Skills training

3 days – July 17, 18, 19th, 2017           Dunedin

For counsellors, educators, social workers, HR staff and anyone interested in developing mediation and conflict resolution skills                                          

Affordable, quality, intensive 20+ hour program that combines experiential and lecture components focusing on practical mediation skills

$270 –  especially priced for the community

Reflective listening skills                          Conflict resolution theory     

Identifying underlying issues                  Interest-based problem solving

Understanding conflict behaviours and Thomas Killman Instrument (TKI) personal conflict assessment tool

Small group exercises          Diversity & conflict

 Coached Role plays by experienced mediators


Trainer: Tracy Scott,  Christchurch Resolve Consultancy and Mediation Services

  • With over 20 years of training experience and hundreds of hours mediation experience both in the USA and New Zealand.
  • Virginia Supreme Court Certified Mediator/Mentor and Trainer for 6 years
  • Masters in Conflict Resolution/Community Change and Civic Leadership from Antioch University, Ohio.
  • LEADR Accredited Panel Mediator
  • Peace Foundation Cool Schools South Island Consultant


Please indicate your intention to attend by June 16th   or ask questions to Carolyne  at  Maximum 20 places

$270 full tuition fee to be invoiced after June 16th on confirmation of training proceeding.

Download the flyer here 

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